- We are thrilled to announce a momentous achievement for City Apartments Limited (CAL) – becoming the first serviced apartment operator to achieve 10 consecutive years of ISAAP (International Serviced Apartment Accreditation Process). ISAAP is the leading global standard for the serviced apartment accommodation sector and confirms –
- • We have been rigorously assessed to meet the required regulatory health & safety criteria
• We comply with all the key legal and statutory requirements
• We are marketing all our properties accurately
• We adhere to industry best practice
This not only demonstrates a decade of unwavering excellence but also establishes City Apartments as the leading operator in our sector. Most importantly our guests can book and stay with confidence, knowing they are booking with a company that holds ISAAP Compliance Accredited Provider status and that we have met the ISAAP requirements, giving assurance to our clients that the required standards of safety, security and duty of care have been demonstrated.
Since CAL was founded in 1999 we have successfully navigated and overcome various challenges, showcasing our resilience and steadfast commitment to delivering exceptional experiences to our guests. The journey to this milestone has been a collaborative effort, particularly during trying periods such as the challenges posed by the COVID-19 pandemic.
The official confirmation of our ISAAP Compliance Accreditation for 2024 stands as a testament to the dedication and hard work of every member of the City Apartments team. We take immense pride not only in meeting but surpassing the rigorous criteria set by the accreditation process and this milestone reinforces our commitment to providing unparalleled service and standards across our entire portfolio and solidifies City Apartments as a global leader in the serviced accommodation industry.
We extend our heartfelt gratitude to our exceptional team for their relentless dedication and hard work, which has made this historic achievement possible.
As we share this news with our global community, we invite you to join us in celebrating this accomplishment that not only recognises our past successes but also signifies the promising future that lies ahead.
Thank you for your continued support and trust in City Apartments.